Finding the Right Managed IT Service Provider in Delray Beach, FL
Technological advancements have made remote collaborations easier and faster. However, working with partners on the other side of the globe doesn’t guarantee exceptional services.
A local IT support Delray Beach company can do more and transcend its global competitors. It’s one of the best decisions you can make for your business for various reasons, including:
They understand your market
A local MSP knows how dynamics in your market work. They extensively understand industry developments and challenges, which they leverage to offer services that give your business a competitive edge. In addition, since they are on the ground, they are updated on technology trends in your area and will help your company scale on demand.
Collaborating is much easier
Robust collaborating tools are constantly emerging and have helped remote teams streamline communications. However, nothing beats the peace of mind that comes with knowing that you can walk into your MSP’s office in case you need help, advice, or clarification.
You are in the same time zones
When you have remote teams scattered worldwide, you can expect cultural challenges and, sometimes, language barriers. Slow communication and problems scheduling meetings are other cons of remote collaborations - challenges that you will not experience with a local MSP since you are in the same timezone.
They can perform on-site work
IT systems break down. And unlike a remote MSP that will contract a third party to fix the issues (at your expense, of course), a local MSP will quickly dispatch a team of IT professionals to come on-site at no extra costs.
So, how do you find the ideal managed IT Service Provider?
Finding the right local MSP is crucial—especially one fully equipped to comprehensively manage IT services to optimize business processes, lower costs, and prevent and eliminate cybersecurity threats.
To find your company’s perfect fit, you must consider the following:
Experience Level
You need an MSP with vast experience in your area of need—a proven expert with the ability to fill technological gaps in your in-house team. One that boasts such expertise can come up with excellent ideas and tech strategies to future-proof your company and get you ahead of the competition.
Cybersecurity
Your MSP should hold security in high esteem and operate in highly secure environments. So, before you sign a binding agreement, ensure they operate in line with the relevant security compliance regulations. It's the only way you can rest assured that your company data is entrusted to the right people.
Track record
Learn more about an MSP by taking a look at its track record. The first step is to scroll down to the testimonial section on their website and go through unbiased customer review sites on the internet.
You can also look at their partnerships and ask the managed IT company to give you referrals you can talk to.
Note that one bad review does not necessarily mean bad service, as customer expectations differ. However, make sure they have a higher number of positive reviews across the various platforms.
Service-level agreement (SLA)
An SLA will lay out the level of service to expect from your MSP and the metric by which both parties will measure the success of their partnership. It will also define all possible repercussions if the MSP fails to deliver the agreed level of service.
As such, you need to pick a partner with an SLA that’s measurable and aligns with your goals. The MSP should also be willing to review and adjust the agreement as the company scales or when a need arises.
BoomTech's Clients Share How We Helped Them Overcome Their
Technology Challenges.
Benefits of Working With Boomtech IT for IT support in Delray Beach
- A holistic approach to monitoring IT infrastructure, data management, and cloud security
- A proven track record of success in automating and optimizing IT operations
- Exclusively tailored solutions that drive innovation and support your unique business needs
- Strong commitment to customer satisfaction, long-term partnerships, and round-the-clock services.
- Wide range of services and solutions, including cybersecurity, disaster recovery, cloud computing, IT infrastructure support, VoIP services, and more
- A team of IT professionals that address skill gaps in your in-house team
- Managed IT services that scale along with your business needs
Industries We Specialize In
Law Firms
Take full advantage of technology to stay competitive at your firm with increased billing productivity, automation, security, full support, and cost savings.
Wholesale Distribution
Our technology audit and 24/7 remote monitoring ensure that your shipping line, ERP solution, and inventory management systems are running properly.
CPA Firms
Focus on your core business of serving your customers while knowing their data is secure and your downtime risk is minimized.
Financial Firms
We make sure your technology is always using the best practices in security and compliance to protect your business and clients.
4 Easy Steps To Becoming A BoomTech Client
1. Schedule A Free Consultation
We take 30 minutes to discuss your business goals and what's holding your company back.
2. Second Meeting
We have a deeper discussion to make sure we fully understand your business objectives and IT situation
3. Presentation
During the proposal process, you get to experience what it's like to be our client and how your business would get better results.
4. Onboarding
After the proposal is signed, our team takes care of all the onboarding work.
BoomtechIT’s Approach to IT Consulting and Managed IT Services
- Emphasis on proactive maintenance and monitoring strategies to prevent unscheduled interruptions and ensure IT systems are at optimum functionality
- High-quality 24/7 enterprise-level support for a smooth-functioning IT department
- Flexible cooperation models based on your IT needs and goals
- Rapid response times to protect the health of your IT systems. That way, you are assured of minimal downtime and prevention of imminent security vulnerabilities
- Focus on a quality-first approach, allowing clients to derive as much value as possible from our services
- Leveraging robust communication and reporting tools to keep clients in the know and in control
- Use of advanced technologies and best practices for your business to have the edge over competitors
AWARDS
Hear from Philipp Baumann, owner and founder of BoomTech: